Standard service level agreements SLA Type field is set to Standard are deprecated and will be removed in a future major release. More information: Enhanced service level agreements.
The Customer Service Insights standalone app is planned for deprecation later this year. If you are a customer who uses this app, your current working environments will be terminated and inaccessible by December 8, You won't be able to use the standalone service after this date, but the embedded Customer Service Insights features in the core applications will continue to be available and supported. For users with Customer Service Enterprise licenses, you won't be able to create new workspaces, but you'll retain access to existing ones.
We recommend that you migrate to the embedded experience within the core Dynamics Customer Service applications. In the interim, the standalone app guide contains documentation for the standalone web application. Skip to main content.
This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Important "Deprecated" means we intend to remove the feature or capability in a major future release.
Note The deprecation and end of life are not applicable to the feature in Dynamics Customer Engagement on-premises. Best Practices Analyzer checks for Enable Automatic Crash Recovery by checking for the AutoRecover registry key and displays an error message when the key is enabled value set to 0. Enable Automatic Crash Recovery is a feature that allows you to restore your previous browsing session in the event of crash.
Best Practices Analyzer checks for Enable Protected Mode by checking for the registry key and displays an error message when the key is disabled value set to 3. Enable Protected Mode is a security feature where Internet Explorer provides multiple layers of defense from untrustworthy access to the Internet Explorer process. Numerically named folders are as follows:. Type as the file name, and then select Modify. An alternative mitigation is retaining the default settings in the Security zones, and adding the instance and authentication URLs to the Trusted sites.
For more information, see the blog. Best Practices Analyzer checks for the Cleanup HTCs registry key and displays an error message when the key is disabled value set to No. Best Practices Analyzer checks for the Internet Explorer version and recommends using the latest version of Internet Explorer. Unified Service Desk works best with the latest version of Internet Explorer If you are running Windows 8. More information: Internet Explorer Downloads.
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