My next step is to try factory reset but none of usual security codes , or doesn't work! Cellular phone is 18 months old and i still have 6 months warranty i can prove it because i have a bill for it. I live in Pula,Croatia but my phone is from other country Slovenia and i am not able to make km to service. If you need more information or some evidence that i'm a owner of phone, no problem.. Hi surfer ,. A hard reset and software update will make sure that any bug that caused this to happen will be cleared from the device.
You do need the security code for the reset, this is by default. If doesn't work and you can't remember the edited security code, please visit a local Care centre where the unlock code can be reset for you. A phone bought in Europe will have warranty in any European country, so if you bought the phone in Slovenia you will be able to bring it to a Care centre in Croatia.
Don't tick the Settings box as this will back up the bug. The phone's data will be erased when the phone has rebooted. Now connect your phone to Nokia Suite once more and click on the green arrow where you will be able to update the phone's software.
If no update is listed, please reinstall the current software. This option is displayed in blue. Your phone will now work correctly and any bug that caused the internal memory to erase itself will be erased off the phone. To make sure you won't lose any data in the future, I recommend making a back up with Nokia Suite regularly.
Please get back to me if you manage to resolve the issue, otherwise I can provide further support. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. If the default code doesn't work it may have been changed by the network operator assuming you got the phone on a contract. Here You will not recover any data after resetting your device. The most common reasons for restoring factory conditions are fixing a dysfunctional device or removing user data before the device is sold or disposed of or returned to the manufacturer.
You can easily reset your keypad phone from settings. This is the best method to reset your device. This reset method deletes all your mobile data. Note:- If the above methods did not work, follow this guide to get more Reset methods.. Sorry guys we are not able to unlock your phones. Desperately need your help pls? I managed to delete the contacts but the only way to delete the messages is either to do this one by one not an option! I forgot my password how can I reset it plz help me My email:Hossensajib yagoo.
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